PRIVACY POLICY
Last Updated: March 1, 2026
Introduction
Field Iron Equipment (“Field Iron,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit fieldironequipment.com, make a purchase, or interact with us in any way. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Information We Collect
We collect information you provide directly to us, including when you fill out a contact form, request a parts quote, schedule a service appointment, create an account, or make a purchase. This information may include your name, email address, phone number, mailing address, payment information, and details about your equipment.
We also collect information automatically when you visit our site. This includes your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through cookies and similar tracking technologies, including Google Analytics and HubSpot.
When you make a purchase through our WooCommerce store, payment information is processed securely through Global Payments. Field Iron does not store your full credit card number or payment details on our servers.
How We Use Your Information
We use the information we collect to process transactions and send related information including purchase confirmations and invoices, respond to your inquiries and service or parts requests, send marketing and promotional communications through HubSpot where you have opted in to receive them, analyze site usage and improve our website through Google Analytics, manage our customer relationships and follow up on inquiries, and comply with legal obligations.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. We use Google Analytics to understand how visitors interact with our site and HubSpot to manage customer relationships and marketing communications. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our site may not function properly.
How We Share Your Information
We do not sell your personal information. We may share your information with third party service providers who assist us in operating our website and conducting our business, including Google Analytics for website analytics, HubSpot for customer relationship management and email marketing, Global Payments for payment processing, and financing partners including Sheffield Financial, ACUSI, DLL, and Vermeer Credit when you inquire about or apply for equipment financing. These third parties are authorized to use your information only as necessary to provide services to us and are bound by their own privacy policies.
Email Communications
If you opt in to receive marketing communications from Field Iron, we will send you information about our products, promotions, and services through HubSpot. You may opt out of receiving these communications at any time by clicking the unsubscribe link in any email we send or by contacting us directly. Please note that even if you opt out of marketing emails, we may still send you transactional communications related to a purchase or service request.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations. If you would like us to delete your information, please contact us using the information below.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children under the age of 13 and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
Your Rights
You have the right to access, correct, or request deletion of your personal information that we hold. You may also request that we restrict or stop processing your information in certain circumstances. To exercise any of these rights, please contact us using the information below and we will respond within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Field Iron Equipment 5145 Craig Valley Dr New Castle, VA 24127 (540) 864-5444 info@fieldironequipment.com